Terms and Conditions cuci3 – Complete Platform Usage Guide

Use of the cuci3 platform is limited to individuals who meet the following eligibility requirements. By registering an account, you confirm that you fully satisfy all of these requirements.

• Age limit: You must be at least 18 years of age at the time of registration. cuci3 takes this seriously and will conduct KYC (Know Your Customer) checks to verify the age of all members.
• Citizenship and location: The cuci3 platform is open to users from Malaysia. You are responsible for ensuring that your use of this platform does not violate any local laws applicable to you.
• One account only: Each individual is permitted to hold only one active account on cuci3. Owning multiple accounts is a serious violation and may result in the closure of all associated accounts without compensation.
• Legal capacity: You must have full legal capacity to enter into a legally binding agreement under the laws applicable to you.

The cuci3 account registration process is designed to be simple and fast, but you must ensure all information provided is accurate, complete, and up to date at all times.

• Accurate information: The full name, phone number, email address, and bank details you register must match your official identification documents. False or inaccurate information is grounds for immediate account closure.
• Password: You are solely responsible for keeping your account password confidential. Use a combination of uppercase letters, lowercase letters, numbers, and symbols to ensure your password is strong enough.
• Phone number verification: Your registered phone number will be used for two-factor authentication (2FA). Ensure the phone number you register is active and under your control.
• Update information: If your personal details change, you must update your account information promptly via the account settings section or by contacting cuci3 customer support.

Cuci3 reserves the right to freeze or close accounts found to be using false information, accounts inactive for more than 12 consecutive months, or accounts suspected of involvement in suspicious activity. Any remaining balance in an account frozen due to fraud will not be returned.

All financial transactions on cuci3 are processed using secure payment systems suited to the Malaysian market. cuci3 supports a wide range of popular payment methods including FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay.

Deposit: The minimum deposit at cuci3 is RM10. There is no maximum deposit limit set for regular members, though higher limits may apply to new accounts during the initial review period. All deposits are processed instantly and credits will appear in your account within minutes.

Withdrawal: Withdrawals are processed in under 3 minutes to your registered bank account or eWallet. The minimum withdrawal limit is RM30 per transaction. cuci3 charges no processing fees for standard withdrawals. To process your withdrawal, the bank account or eWallet details you registered must match the name of the cuci3 account holder.

• Withdrawals may only be made to a bank account or eWallet registered in your own name — transfers to third parties are not permitted.
• New accounts may require identity verification (KYC) before the first withdrawal is approved. This process is typically completed within 24 hours.
• Cuci3 reserves the right to request supporting documents for withdrawals exceeding certain limits as part of standard compliance procedures.
• Funds deposited using a specific payment method should be withdrawn using the same method where possible.

Cuci3 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements that are clearly stated in each promotional offer. cuci3 is committed to full transparency and will never hide terms that affect your ability to withdraw bonus funds.

• Welcome Bonus: Awarded to new members after their first successful deposit. Rollover requirements will be clearly stated on the relevant promotions page.
• Daily Deposit Bonus: Available to members who make a deposit within the specified promotional period. Rates and terms vary by current promotion.
• Rebate Bonus (Cashback): Calculated based on total net losses within the specified period. Rebates are credited automatically with no additional rollover requirements.
• Referral Program: Members who successfully refer a new friend are eligible for a special reward. Referral bonuses are credited only after the referred friend makes their first deposit and meets the minimum activity requirements.

Each bonus may only be claimed once unless otherwise stated. cuci3 reserves the right to withdraw any bonus suspected of being claimed improperly or through methods that violate the spirit of the promotion. Bonus abuse, including hedge betting or strategies clearly aimed at meeting rollover requirements without genuine risk, is prohibited.

All games on cuci3 use independently audited Random Number Generator (RNG) technology. The Return to Player (RTP) for each game is exactly as specified by the game provider — cuci3 does not modify these settings in any way.

• Completed and confirmed game results are final. No appeals may be made against outcomes generated by a properly functioning RNG system.
• If a technical disruption occurs during a gaming session, any affected wagers will be returned to your account balance within 30 minutes.
• Cuci3 reserves the right to void any bets or rounds that occurred during a confirmed period of system disruption.
• Minimum and maximum betting limits for each game are set by the provider and displayed within the respective game interface.
• The use of automated bots, third-party software to manipulate games, or any form of cheating is strictly prohibited and will result in immediate account closure.

Account security is a shared responsibility between cuci3 and you. The cuci3 platform protects your account with 256-bit SSL encryption on all communications and mandatory two-factor authentication (2FA) on all accounts.

• You are fully responsible for all activities that occur in your account as long as your login credentials have not been compromised.
• Never share your password or 2FA verification code with anyone, including cuci3 customer support representatives. The cuci3 team will never ask for your password.
• If you suspect your account has been accessed without authorisation, contact the cuci3 support team immediately via live chat to freeze your account instantly.
• Cuci3 will send email or SMS notifications for every login from a new device and every withdrawal transaction that is processed.

Cuci3 is not liable for any losses arising from your own negligence in safeguarding your login credentials, unless it can be proven that such losses resulted from a failure of cuci3's own security systems.

Cuci3 maintains a zero-tolerance policy towards fraudulent activity, money laundering, and platform abuse. Accounts in violation of any condition in this document are subject to the following actions:

• Written warning — for a first-time minor violation.
• Temporary bonus suspension — for suspected promotional abuse.
• Temporary account freeze — while an investigation is in progress.
• Permanent account closure — for confirmed cases of fraud, multiple account ownership, or money laundering.

In cases of account closure due to confirmed fraud, any remaining balance in the account may be fully forfeited. In cases of account closure for other reasons (e.g. closure at the member's request), the available balance will be returned after a final review is completed. cuci3 reserves the right to report suspected illegal activity to the relevant authorities.

Cuci3 collects and processes your personal data in accordance with the Privacy Policy published on this website. Data collection is limited to information necessary for platform operations, legal compliance, and improving user experience.

• Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.
• Cuci3 shares only the minimum necessary data with payment service providers for transaction processing purposes, and with regulatory authorities when required by law.
• You have the right to request a copy of the personal data we hold about you, request correction of inaccurate data, or request deletion of data subject to legal retention requirements.

For further details on our data protection practices, please refer to Privacy Policy cuci3 in full.

Cuci3 is not liable for any indirect, consequential, special, or punitive losses arising from the use of this platform, including but not limited to:

• Money lost during a legitimate gaming session.
• Service disruptions caused by factors beyond cuci3's control, such as internet outages, user device issues, or third-party service failures.
• Transaction delays arising from technical issues on the part of the bank or payment service provider.
• Losses resulting from unauthorised use of your account caused by your own negligence.

Cuci3's maximum liability under any circumstances shall not exceed the amount of your most recent deposit. cuci3 makes no guarantee that the platform will be uninterrupted at all times, though we strive to maintain uptime above 99.5%.

Cuci3 reserves the right to modify, update, or improve these Terms and Conditions at any time. Significant changes will be communicated to all active members via email or in-platform notification at least 7 days before the changes take effect.

Continued use of the cuci3 platform after updated terms take effect constitutes your acceptance of those terms. If you disagree with any changes, you have the right to close your account and withdraw your remaining balance before the changes take effect.